
Jio Customer Service: Kerala Job Alert has the latest job opening for a C Senior Digital Repair Specialist in Kunnamkulam. The role requires a diploma/certification in Device Care and 0-4 years of experience in handset repair and customer service. If you have excellent communication and problem-solving skills, apply today
Function/Business Area: Customer Service
Location: JC DRS Kunnamkulam, Kunnamkulam, Kerala
We are looking for a skilled C Senior Digital Repair Specialist to join our team at JC DRS Kunnamkulam in Kerala. As a Digital Repair Specialist, you will be responsible for interacting with customers on issues related to Mobility/Fixed devices, troubleshooting device defects, handling device-related queries, recording job entry in the Customer Relationship Management portal, upgrading the software of devices, and assembling/dismantling smartphones.
Additionally, you will be responsible for repairing handsets by changing screens, speakers, mics, cameras, PCB swaps, sub-PCBA/charging connector replacements, and more. You will also need to deposit cash collected through service, verify devices for exchange, inspect FTTx devices, and travel to various touchpoints as planned/as & when required.
If you have a passion for customer service and the skills we’re looking for, we encourage you to apply for this exciting opportunity at JC DRS Kunnamkulam.
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ദിവസം ലക്ഷകണക്കിന് ആളുകൾ വിസിറ്റ് ചെയ്യുന്ന ഞങ്ങളുടെ സൈറ്റിൽ നിങ്ങളുടെ പരസ്യങ്ങൾ നൽകാൻ ബന്ധപ്പെടുക വാട്സാപ്പ് നമ്പർ 7012309231 Email ID [email protected]